ALSET Auto Privacy Policy

Effective Date: 01/01/2019

At Alset Auto, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website and services, you agree to the practices outlined in this policy.
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1. Information We Collect

We collect the following types of information:

• Personal Information: When you contact us, schedule an appointment, or make a purchase, we may collect personal details such as:
  
  
  
  • Name
    
    
  • Email address
    
    
  • Phone number
    
    
  • Billing information (e.g., credit card details)
    
    
  • Vehicle information
    
    
• Non-Personal Information: We also collect data that is not personally identifiable, including:
  
  
  
  • Browser type
    
    
  • IP address
    
    
  • Device information
    
    
  • Cookies and tracking technologies (for website usage analytics)
    
    

2. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To schedule appointments, complete your services (such as PPF, Ceramic Coating, etc.), and process payments.
  
  
• Customer Support: To respond to inquiries, warranty claims, or service requests.
  
  
• Marketing and Communication: To send you promotional emails, newsletters, and updates about our services. You can opt out of marketing communications at any time.
  
  
• Improve Our Services: To analyze website usage and customer feedback to improve our products, services, and overall experience.
  
  

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your data with third-party service providers who help us operate our business, such as payment processors or marketing platforms. These service providers are obligated to protect your information.
  
  
• Legal Compliance: We may disclose your information if required by law or to protect our legal rights.
  
  
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
  
  

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal information about how you interact with our website. This includes:

• Cookies: Small files placed on your device to store information and improve your browsing experience.
  
  
• Analytics: We use tools like Google Analytics to gather information about site traffic, user behavior, and demographics. This helps us improve the user experience.
  
  

You can disable cookies through your browser settings, but this may impact the functionality of our website.
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5. Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
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6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal data we hold about you and request corrections if necessary.
  
  
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  
  
• Opt-Out of Marketing: You can opt-out of receiving marketing emails by following the unsubscribe instructions in the emails or contacting us directly.
  
  

If you wish to exercise any of these rights, please contact us at support@alsetauto.com.
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7. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of these third-party websites. We recommend reviewing the privacy policies of any third-party sites you visit.
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8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of the policy and post the updated version on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.
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10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights under this policy, please contact us:

• Email: contact@alsetauto.com
  
  
• Phone: (503) 213-9117
  
  

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